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Terms and Conditions

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1. Terms of Use

Access to and use of The New Covent Garden Soup Co.® website is provided by The New Covent Garden Soup Company Limited on the terms set out below. By accessing and using The New Covent Garden Soup Co.® website you agree to be bound by these terms.

These terms and our Privacy Policy and Cookie Policy are subject to change from time to time without notice so should be checked regularly. Continued use of this website will be deemed acceptance of the updated or amended terms.

2. Information About Us

www.newcoventgardensoup.com and related microsites - our “website” - is a site operated on behalf of The New Covent Garden Soup Company Limited (“we”). Our address is 2100 Century Way, Thorpe Park, Leeds, LS15 8ZB.

3. Use of The New Covent Garden Soup Co.® Website

You agree to use the website only for lawful purposes, for your own personal or internal business use. We shall not be liable if, for whatever reason, the website is unavailable at any time. Access to the website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.

4. Copyright

All trade marks, design rights, patents and other intellectual property rights on this website are vested in The Hain Daniels Group or individual companies within The Hain Daniels Group (including The New Covent Garden Soup Company Limited) or their licensors. Any products, technology or processes and their handbooks or materials may be subject to intellectual property rights owned or licensed by us or third parties. All copyright notices in the original materials must be retained.

You shall retain your rights in any content you submit to The New Covent Garden Soup Company Limited. You grant The New Covent Garden Soup Company Limited a worldwide, non-exclusive, royalty free licence to use, copy, reproduce, process, modify, publish, transmit and display the content on The New Covent Garden Soup Co.® website and/or any other Hain Daniels Group site or for any other purposes. You confirm that you have all the necessary rights to grant The New Covent Garden Soup Company Limited this licence.

This website may not modified, disassembled, decompiled or reverse engineered in any way. No part of website may be reproduced or stored in any other website without our permission.

5. Breach of Website Terms

If we consider that you have breached any of these website Terms and Conditions we may take such action that we consider appropriate including, but not to be limited to:

  1.    An issue of a warning to you.
  2.    Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
  3.    Further legal action against you.
  4.    Immediate, temporary or permanent withdrawal of your right to use our site.
  5.    Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions taken in response to breaches of these Terms and Conditions. The responses described above are not limited, and we may take any other action we reasonably deem appropriate.

6. Disclaimers

Your access to and use of the website is at your own risk. The website is provided on an 'as-is' basis. The New Covent Garden Soup Company Limited makes no warranties, representations or undertakings about any of the content of this website (including, without limitation, any as to the quality, accuracy, completeness or fitness for purpose of any such content).

The New Covent Garden Soup Company Limited shall not be liable for damages, losses (whether direct, indirect or consequential), expenses, liabilities, loss of profits or costs resulting from the use of, access to, or reliance upon the information given by its employees, agents or subcontractors in relation to, contained in or available through, its website.

The New Covent Garden Soup Company Limited does not endorse or approve the content of any third party site, nor will The New Covent Garden Soup Company Limited have any liability in connection with any of them (including, but not limited to, liability arising out of any allegation that the content of any third party site infringes any law or the rights of any person or is obscene, defamatory or scandalous).

The New Covent Garden Soup Company Limited does not warrant that functions, materials and information available on this website (and/or linked to this website) will be uninterrupted or error free, that defects will be corrected, or that this website or its server are free of viruses or bugs and other items of a destructive nature. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy particular requirements for the accuracy and security of the data input and output.

7. Stock images

Images not photographed by The New Covent Garden Soup Company Limited are courtesy of Shutterstock or iStock.

8. Links to and from Other Websites

In all cases where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources and, as such, make no warranties or assertions as to their content.

9. Our liability

Nothing in these terms and conditions excludes or limits our liability;

  1. For death or personal injury caused by our negligence;
  2. Under section 2(3) of the Consumer Protection Act 1987;
  3. For fraud or fraudulent misrepresentation; or
  4. For any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.

We are not responsible for indirect losses which happen as a side effect of the main loss or damage and even if such losses result from a deliberate breach of these terms and conditions by us that would entitle you to terminate the contract between us, including but not limited to:

  1. Loss of income or revenue;
  2. Loss of business;
  3. Loss of profits or contracts;
  4. Loss of anticipated savings;
  5. Loss of data;
  6. Waste of management or office time however arising and whether caused by tort (including negligence), breach of contract or otherwise even if foreseeable.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:  

  1. Use of, or inability to use, our site; or
  2. Use of or reliance on any content displayed on our site.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

10. General

The failure or delay of The New Covent Garden Soup Company Limited to exercise or enforce any right in these terms does not waive its right to enforce that right.

11. Law and Jurisdiction

This agreement and any dispute arising out of it will be governed by English Law. Any dispute or claim arising out of or in connection with this agreement or its formation (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12 Contact Us

To contact us please use the 'contact us' page on this website.